Frequently Asked Questions

 

Read below for the most common questions about our dumpster rental services, Whether you need help choosing the right size, understanding our pricing, or learning about what can and cannot be disposed of. We’re committed to making your rental experience as smooth and straightforward as possible.

How does the rental process work?

By following these steps, you can ensure a smooth and hassle-free experience.

 

Choose your dumpster size and days

  • Enter your service address
  • Enter your material type (landscape materials cannot be mixed with other debris)
  • Select the dumpster size that best suits your project needs
  • Choose how many days you need the dumpster, then click reserve
  • We will drop off the dumpster at your location between 8am – 11am on the first day of your reservation
  • We will pick up the dumpster between 10am – 2PM  the day after the rental period ends

Example: If you choose a 3 day rental from 9/2-9/4, we will deliver the morning of the 2nd, and pick up on the 5th.

 

Go through the checkout process

  • Enter the start date and any special instructions, then click apply
  • Provide the necessary contact and billing details
  • Review your order to ensure all information is correct
  • Proceed to payment and complete the transaction using our secure online payment system

Confirmation: You will receive an email when your booking is confirmed. our team will contact you the morning of the delivery with an eta. Contact us if you have any additional questions or would like to provide further details.

 

Using the dumpster

  • You are not obligated to be present for delivery or pickup, however, if your location is obstructed or locked behind a gate, we may advise you to be available to provide access. If you are not present at the time we drop off the dumpster and are not satisfied with the placement, you would need to contact us to relocate the dumpster, and a relocation fee will apply
  • If you need to put your dumpster in the street, be sure to research any laws regarding permits in your city
  • Ensure you follow the guidelines about weight limits and prohibited items

Contact us: If you are not ready for the dumpster at the agreed upon time, need to reschedule the delivery date, extend the rental period, or have it picked up early, please give us a call at 586-496-6386.

What size dumpster do I need?

Dumpster sizes are measured in CUBIC YARDS. For example, a LARGE BOX measuring 36″ x 36″ holds the volume of one cubic yard. So a 10 yard dumpster holds the contents of 10 large boxes. Here is a guide to help you choose the right dumpster size for your project:

 

10-Yard Dumpster

Best For:

  • Small home clean-outs
  • Minor renovation projects
  • Garage or basement clean-outs
  • Small yard cleanups

Details: This size is perfect for small-scale projects and tight spaces. It can hold about 4 pickup truck loads of debris.

 

15-Yard Dumpster

Best For:

  • Small to medium home renovation projects
  • Small kitchen or bathroom remodels
  • Medium-sized basement or garage clean-outs
  • Moderate yard cleanups

Details: This size is great for projects that produce a moderate amount of debris, providing more capacity than the 10-yard dumpster but still fitting in relatively tight spaces. It can hold about 6 pickup truck loads of waste.

 

20-Yard Dumpster

Best For:

  • Medium-sized home renovation projects
  • Large basement, attic, or garage clean-outs
  • Deck removals (around 300-400 sq. ft.)

Details: Ideal for larger clean-outs and mid-sized renovation projects, this dumpster can accommodate around 8 pickup truck loads of waste.

 

Choosing the right dumpster size depends on the scope of your project and the volume of waste you expect to generate. If you’re unsure which size you need, we’re available to help you make the best choice.

Are there any guidelines I need to follow?

These guidelines include weight limits, prohibited items, and proper loading. Following these instructions helps maintain safety and compliance throughout your rental period.

 

Dumpster location

  • Dumpsters are usually placed on solid, flat surfaces. They should not be stored on uneven ground or soft soil, or in a spot that poses a threat to underground utilities or septic tanks
  • Our vehicles must be able to access the dumpster easily for drop-off and pick-up
  • It’s usually most convenient for home projects to have the dumpster placed alongside the house close to the door, or in the driveway
  • Once we place the dumpster in the area you specified, it MUST remain there. This is a safety issue. Do NOT move the dumpster

Disclaimer: Neto’s Dumpsters is not responsible for any damages to any private pavement or accompanying subsurface of any route necessary to perform the services contained herein and shall not be responsible for overhead objects such as electrical wire, overhanging roof-lines, leaves, trees, etc.

 

Weight and height limits

  • Dumpsters must be filled NO higher than the top of the dumpster. Pickup will likely be rejected until the contents are brought down to the dumpsters fill line
  • 10 yard dumpster = 1 ton included
  • 15 yard dumpster = 2 tons included
  • 20 yard dumpster = 3 tons included

Note: Additional charges apply for exceeding the included weight load limit.

 

Prohibited items

  • Paint or liquids of any kind including toxic or corrosive material, motor oil, or gasoline
  • Appliances with freon
  • Auto batteries or tires
  • Household chemicals
  • Toxic or flammable materials
  • Medical waste
  • Fluorescent tubes or lighting
  • Animal carcasses

Mixing materials: Do not mix landscaping and construction debris in the same dumpster.

CONCRETE & Roofing Shingles: We do allow these items in our dumpsters, but since they have specific disposal requirements, we ask that you give us a call before booking. This way, we can go over the guidelines together to ensure everything goes smoothly.

Are there any additional charges?

Additional charges apply for certain items or services. These charges include:

 

Exceeding weight limits

  • In the case of weight overage, you will be charged additional landfill fees of $65 per ton
  • If total weight is over eleven thousand two hundred and fifty pounds, there is an additional fee of $115

 

Dry runs

  • If our driver cannot drop off or pick up a dumpster due to an inaccessible delivery or pickup location, or site conditions preventing safe placement or retrieval of the dumpster
  • Changes to scheduled delivery or pickup times after confirmation
  • Pick up rejection due to height overage
  • Dry run fee is $89

 

Extending the rental period

  • If you need to extend the rental period, please call for a quote on additional time

 

Cancellation fee

  • There will be a $35 cancellation fee if you cancel your rental within 24 hours of the drop off day

Understanding these conditions helps ensure efficient service and avoid unnecessary charges. For specific details, please contact us.

What Cities Do You Service?

We service the following cities:

Armada

Bruce

Chesterfield

Clinton Township

Columbus

Fraser

Grosse Pointe Shores

Harrison Township

Lenox

Macomb

Mount Clemens

New Baltimore

New Haven

Ray

Richmond

Rochester

Romeo

Roseville

Saint Clair Shores

Shelby Township

Sterling Heights

Utica

Warren

Washington

Addison Twp.

Auburn Hills

Berkley

Beverly Hills

Bingham Farms

Birmingham

Bloomfield

Clarkston

Clawson

Davisburg

Dryden

Farmington

Franklin

Hazel Park

Huntington Woods

Independence Township

Keego Harbor

Lake Angelus

Lake Orion

Lakeville

Lathrup Village

Leonard

Madison Heights

Oakland Township

Orchard Lake

Orion

Ortonville

Oxford

Pontiac

Rochester

Royal Oak

Springfield Twp

Sylvan Lake

Troy

Washington Township

Waterford

West Bloomfield

 

 

 

 

 

Ready to rent a dumpster or have additional questions? Contact us today!